Privacy Policy

Last updated: 15 January 2026

Introduction

PrimeNotarium B.V. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our property services.

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect personal data that you provide to us directly and information that is collected automatically when you use our website. The data we collect includes:

• Contact Information: Name, email address, phone number, and postal address
• Property Information: Details about properties you own, manage, or are interested in
• Communication Records: Records of our correspondence and interactions with you
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website
• Technical Information: Device information, operating system, and browser settings

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

• To provide property services including management, valuation, and consultation
• To respond to your enquiries and communicate with you about our services
• To process transactions and manage client relationships
• To improve our website and services through analytics
• To comply with legal obligations and regulatory requirements
• To send you relevant marketing communications (with your consent)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To fulfil our contractual obligations to provide property services
• Legitimate Interests: To operate our business, improve our services, and maintain client relationships
• Legal Compliance: To comply with legal and regulatory requirements
• Consent: For marketing communications and certain cookies (where applicable)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing

We may share your personal data with:

• Professional advisors including lawyers, accountants, and consultants
• Service providers who assist us in delivering our services
• Regulatory authorities when required by law
• Third parties with your explicit consent

We do not sell your personal data to third parties for marketing purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally, we retain client data for seven years after the end of our business relationship, or as required by applicable laws and regulations.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request access to your personal data
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.